Terms of Service

Date Last Modified: February 17, 2025

DEFINITIONS

Steam is an online service developed and owned by Valve Corporation, who is the owner of CS2.

CS2 is a Counter-Strike 2 video game, developed and published by Valve Corporation.

Item means a virtual in-game item which may only be used for entertainment purposes within CS2 and which is owned by Valve Corporation.

Website — means https://swiftdeals.eu/

Company is name , a legal entity registered under the laws of England and Wales with registration number Number registered office address at Line , code , coun , which owns and operates the Website.

Terms and Conditions (“T&C” or “Terms and Conditions”) mean all these terms and conditions stipulated in these Terms of Service that comprise the whole text of the Terms of Service.

User is a natural person who is at least 18 years old and agrees to follow these Terms and Conditions.

Services means all features, functionalities, content, downloads, tools, resources, information, and assistance offered through the Website or otherwise in connection with it.

Provably Fair is an algorithm which is used to prove that all results on the Website are equally random and fair.

GENERAL INFO

  1. These Terms of Service (hereinafter referred to as "ToS" or “Terms of Service” or "Agreement") constitute a binding agreement and govern the contractual relationship between Company (hereinafter referred to as Company or "swiftdeals.eu" or "We", "Us", or "Our") and User (hereinafter referred to as "User" or “Customer” or "You" or "Yours"). Hereby the Company and the User are jointly referred to as the "Parties" and individually as the “Party” to the Agreement.
  2. The User must read, agree and accept all of the T&C contained in this Agreement without modifications, which include those T&C expressly set forth below and those incorporated by reference, before the User may become an active, registered User of swiftdeals.eu. This Agreement comes into force during registration process as soon as the User clicks on “I agree with the Terms of Service and Privacy Policy checkbox buttons, by doing which the User signifies to swiftdeals.eu that he has read these T&C and accepted them. This Agreement shall also apply to all Services of the Company provided via mobile devices, including downloadable applications. All references to the use of the Website shall be construed as references to the use of our Services provided for mobile devices. The User must carefully study the text of this Agreement before the registration on the Website. The Company is not responsible for the awareness of the Agreement by the User.
  3. Company may amend and/or assign this Agreement or any rights and/or obligations from time to time at its sole discretion and without any prior notice. The Terms and Conditions, the Privacy Policy and Cookie Policy are published on the Website and may be changed at any time at the sole discretion of the Company. Any changes and updates will come into effect from the moment of publication of the amended version of the Terms and Conditions, the Privacy Policy and Cookie Policy on the Website. You are responsible for reviewing the Terms and Conditions, the Privacy Policy and Cookie Policy from time to time to get acquainted with any changes. By continuing to use the Website and Services, you agree to all the changes and modifications to the Terms and Conditions, the Privacy Policy and Cookie Policy. If you do not agree to any of the modifications, you must stop using the Services immediately.
  4. Company reserves the right to refuse and/or cancel Services at its own discretion where the Services are illegal to use.
  5. The Items received on the Website must be used solely for their intended purpose, that is, for entertainment and playing CS2.
  6. Ignorance of these ToS does not exempt Users from the obligation to follow them.
  7. Users also acknowledge and agree that the performance of the Services is incumbent on the performance of Users’ device and Internet connection.
  8. User is responsible for managing his/her account, payment information and password and for keeping his/her password confidential. Users are also responsible for restricting access to their accounts. In all circumstances, Users agree not to permit any third party to use or access the Services.
  9. Company, at its own discretion, has the right to limit fully or partially the functionality of its Services and Website for any geographic region.
  10. This Agreement is developed, construed, regulated and governed by the laws of England and Wales. By accepting these ToS, the User hereby acknowledges and ascertains that his or her use of the Services does not violate any of the applicable legislation in the country of the User, or the User’s legal obligations towards any third party.
  11. The Company does not guarantee the unchanged mechanics (or functionalities) on the Website, which means that the mechanics (or functionalities) of the Website can be changed unilaterally by the Company without any prior notice to the Users.
  12. Company is in no way affiliated with or endorsed by the Valve Corporation, CS2, Steam or any other trademarks of the Valve Corporation.

ELIGIBILITY TO USE SERVICES

  1. The Website and its services are available to, and may only be used by individuals, who can enter into legally binding contracts under the applicable law and reside in countries and geographic regions where such online activities and purchases are allowed by law. It is the User's sole responsibility to inquire about the existing laws and regulations of the given jurisdiction before making purchases on the website.
  2. The User assures Company that he/she is over 18 years old or such legal age of majority as stipulated in the jurisdiction of his/her residence. We may require you to provide proof of age. User must be a natural person, not a legal entity or corporate body. The User must be able to enter into legally binding contracts. We are entitled to require the User to provide proof of age and to deny a User's access to the Services if we have reasons to believe that the minimum age requirement is not fulfilled. At the slightest suspicion at our own discretion that a Customer under 18 years old is using the account, we reserve the right to unilaterally block the account.
  3. The User guarantees at all times not to be a resident or citizen of countries where our Services are prohibited by local legislation. It is the User’s sole responsibility to learn if the legislation of his or her residence allows or prohibits the Services of the Website or any other similar services and functions. Players from such countries are not eligible to use the Website and use its Services. swiftdeals.eu will make all reasonable efforts to prevent players from these countries from reaching the Services.
  4. By registering on the Website and accessing the Services, you hereby acknowledge, ascertain and guarantee that:
    • You are at least 18 years old;
    • The information you provide to swiftdeals.eu is complete, truthful, accurate, and up-to-date;
    • Your use of the Services does not violate any of the applicable legislation in your country, residence, or your legal obligations towards any third party.
  5. eu is not responsible for any breach, loss or damages that may occur as a result of the User’s non-compliance with any of the requirements indicated in the Agreement.
  6. If any of the applicable legislation in your country of residence or citizenship changes so as to make your use of the Services illegal, or if your use of the Services begins to violate your legal or contractual obligations to a third party, you must stop using the Services at once. If any of the Services ordered and paid by you are left incomplete or not provided in their entirety once your use of the Services is terminated, swiftdeals.eu will not be obliged to complete, finalize, or provide them. If any of the personal information provided by you during registration changes, you must amend it at once or notify the swiftdeals.eu customer service team of the changes. If any of the information provided during registration is found to be incomplete, inaccurate, untrue, or outdated, swiftdeals.eu reserves the right to suspend your account and restrict your use of the Services for as long as required for you to amend your information. In case of your failure to do so, eu may block (temporarily or permanently) or terminate your account.

OBLIGATIONS OF USER AND USAGE OF ACCOUNT

  1. It is prohibited for Users to sell, pledge, transfer and/or acquire accounts to/from other Users. Users are prohibited from the subsequent sale of Items received on the Website as a result of use of our Services and if we find out that there is an action of Items sale by a User, we can block such User’s account unilaterally.
  2. Company accepts as a User only natural persons. Neither a legal entity nor corporate body is allowed to open or to have an account on swiftdeals.eu website. If swiftdeals.eu finds out that a User has more than one account on the Website, the swiftdeals.eu may ban, suspend, restrict, block, or terminate some or all such accounts to comply with anti-fraud and anti-money laundering legislation at its sole discretion.
  3. We will treat as highly confidential information the data that the User entrusts to us in accordance with our Privacy Policy.
  4. Any actions made by the User by mistake should be immediately reported to the Company by the User.
  5. In case of misconduct on the part of the User, Company is entitled to immediately terminate the Agreement with the User and exclude him/her from further use of the Website. Further, we are entitled to interrupt and terminate on-going activities, to block the User or the User's Account without prior notice until clarification of the situation.
  6. In case of indication of any fraud, manipulation, or other forms of deceitful or fraudulent activities, the Account of such Users may be blocked or restricted by Us without prior notice.
  7. eu reserves the right to demand that You provide personally identifiable information, such as your name, address, phone number, etc. for the purposes of compliance with the applicable KYC and anti-money laundering legislation. In case of your failure to provide the requested information, swiftdeals.eu may block (temporarily or permanently) or terminate your account.
  8. You are responsible for the safe storage of your login credentials. You must not share your username or password with any third party. If you suspect that your credentials may have been disclosed to, or acquired by, an unauthorized third party, you must notify the swiftdeals.eu’s customer service team immediately. swiftdeals.eu will not be liable for any damage, losses, or costs sustained as a result of unauthorized access to your account by a third party.
  9. eu is not responsible for any loss or damages that may occur as a result of the User’s non-compliance with any of their obligations indicated in the Agreement. You hereby acknowledge, declare and guarantee that:
    • You will not use the Website and/or the Services to engage in any illegal activities, including, but not limited to, money laundering, financing terrorism, fraud, undermining the existing laws, spreading pornography, promoting violence, insulting other users etc.
    • You will only use the Services for your own personal entertaining purposes. It is forbidden to open accounts and use the Services on behalf of others;
    • You will immediately inform swiftdeals.eu’s customer service team about any suspected wrongdoing, fraud, or illegal activity carried out by other users via the Website;
    • You will not try to steal, or obtain in any other way, login credentials and other information pertaining to other Users;
    • You will not use any of the content or data published on the Website for commercial purposes. swiftdeals.eu has full rights over all the intellectual property published on the Website, including, but not limited to, images, articles, design, logo, layouts, blog posts, news articles etc.
    • You will not use any applications, protocols, or technology to conceal your IP address, location, or ISP, such as VPN and proxy servers;
    • You will not use the Website or Services to attack the swiftdeals.eu’s network or in any way that can produce any negative consequences for swiftdeals.eu, including, but not limited to, damage, loss, costs, legal penalties, fines, sanctions, and reputational damage.
    • You are obliged to consider and treat all information received from swiftdeals.eu as confidential.
  10. You will not use swiftdeals.eu in any way that violates any law or regulation, including those prohibiting illegal gambling. swiftdeals.eu can only be used for personal purposes and shall not be used for any type of commercial profit.

INTELLECTUAL PROPERTY

  1. You hereby expressly agree that all rights, title, and interest in and to all intellectual property rights, including, without limitation, patents, copyright, trademarks, trade secrets and all other related proprietary rights to this Website belong to swiftdeals.eu and/or its licensors and eu and/or its licensors are the sole and exclusive owners thereof. All rights to the Website not expressly granted herein are reserved. All trademarks, content, photo and video materials and service marks on the Website belong to swiftdeals.eu, or to its respective owners. You agree not to copy, republish, frame, download, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on the Website, its products or Services except as expressly authorized herein. Except as otherwise provided, the Content published on this Website may be reproduced or distributed in unmodified form for personal non-commercial use only. Any other use of the Content of the Website, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of swiftdeals.eu is strictly prohibited. All copyright and other proprietary notices shall be retained on all reproductions.
  2. eu hereby disclaims any rights to trademarks, Service marks, trade names, logos, copyright, patents, domain names or other intellectual property interests of third parties. All intellectual property interests of third parties are the properties of their respective owners. Third Parties’ Material is the property of its respective owners. swiftdeals.eu disclaims any proprietary interests in the intellectual property rights other than its own.

SEVERABILITY CLAUSE

  1. If any term, provision, covenant or restriction of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, void or unenforceable, the remainder of the Agreement, provisions, covenants and restrictions set forth herein shall remain in full force and effect and shall in no way be affected, impaired or invalidated, and the Parties hereto shall use their reasonable efforts to find and employ an alternative means to achieve the same or substantially the same result as that contemplated by such term, provision, covenant or restriction. It is hereby stipulated and declared to be the intention of the Parties that they would have executed the remaining terms, provisions, covenants and restrictions of the Agreement without including any of such that may be hereafter declared invalid, illegal, void or unenforceable.

ASSIGNMENTS

  1. eu may assign, transfer or delegate these Terms of Service or the fulfillment of any of its obligations pursuant to these Terms of Service and/or the Privacy Policy and/or Cookie Policy on the Website in whole or in part, to any person or entity at any time with or without Your consent. You cannot assign, transfer or delegate any rights or obligations under the Terms of Service and/or the Privacy Policy and/or Cookie Policy on the Website without swiftdeals.eu’s prior written consent, which may be withheld at its sole discretion, and any unauthorized assignment and delegation by you is void and ineffective.

COMPLAINTS

  1. You may contact our customer service via swiftdeals.eu according to the instructions located at the Website to give us any complaints regarding our Services.
  2. Complaints are handled at the support department and escalated in the organization of Company and its affiliates if the support team does not solve the case within a reasonable timeframe.
  3. In case of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim.
  4. You agree that in case of unlikely disagreement between the result that appears on your screen and the server, the result that appears on the server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online activity and the results of this participation.
  5. When we wish to contact you regarding such a dispute, we will do so by using any of Your contact details noted at your User account.

KNOW YOUR CUSTOMER (KYC) PROCEDURES

  1. When User's activity, transaction, or payment method raises suspicions We may perform KYC procedures.
  2. KYC procedures are performed by the Company to verify the identities of Users and to prevent money laundering and terrorist financing or any other illegal actions on the Website according to the applicable law.
  3. Company reserves the right to restrict or block the User's account without prior notice if the User fails or ignores the KYC procedure.
  4. Company does not allow you to use other people`s payment credentials (such as bank accounts, credit cards, etc.) on the account to top-up your balance in your account on the Website.
  5. We may ask for the following details or records, depending on the circumstances: Your first and last name, a photo of an original government-issued identification (such as passport, ID card, driver’s license, etc.), a photo of the User holding the document, a proof of payment such as a photo of your partially covered bank card, a bank statement, source of funds, proof of address and any other documents required for the completion of the KYC procedure. Such actions are necessary to maintain the security of our Users.
  6. Until the veracity of the data provided by the User is verified, we reserve the right to restrict or block the use of our Website.
  7. In the event that, during the KYC procedure, the User is identified as a resident of a country that is restricted on our Website, the Company will be compelled to permanently block the User's account.

TERMINATION

  1. We may terminate or suspend access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.
  2. All provisions of the Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
  3. Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services on the Website or contact us via info@swiftdeals.eu.
  4. eu does not tolerate any forms of abuse and bullying and reserves the right to unilaterally, without prior notice apply sanctions to Users taking actions against Website's policies and or human dignity of other users or Website's staff. These sanctions may include but are not limited to temporary or permanent restrictions of the chat or site mechanics use, or permanent ban in case of multiple violations.

LIMITATION OF LIABILITY

  1. eu is not liable for any possible financial damage arising from the use of the Website and happening due to the reasons out of control of swiftdeals.eu.
  2. Company is in no way responsible for any access to a User's account by a third person and will not be held responsible for any loss suffered due to the illicit use of a User's password by a third person, of unauthorized access, and/or for any transaction in which the name and password of a User was registered correctly.
  3. Company is not liable for any hardware or software, defects, unstable or lost Internet connections, or any other technical errors that may limit User’s access to the Website.
  4. Company, its directors, employees, partners, service providers:
    1. do not warrant that the software or the Website is/are permanently fit for their purpose;
    2. do not warrant that the software and Website are permanently free from errors;
    3. do not warrant that the Website will always be accessible without interruptions;
  5. You agree that Company shall be the final decision-maker of whether you have violated the Company’s rules, Terms and Conditions in a manner that results in your suspension or permanent block from participation at our Website.
  6. The Website can only be used for entertainment purposes and shall not be used for any type of commercial profit. Items obtained on the Website are not sellable objects, have no monetary value and must be used solely for entertainment purposes.
  7. Except as otherwise required by law, in no event swiftdeals.eu, our directors, members, employees or agents shall be liable for any special, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of or inability to use our services or the swiftdeals.eu materials, including without limitation any damages caused by or resulting from reliance by any user on any information obtained from swiftdeals.eu, or actions on the website or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from a force majeure event, communications failure, theft, destruction or unauthorized access to swiftdeals.eu’s records, programs or services.
  8. eu is not responsible for any damages caused by delay or failure to perform its obligations under the Agreement if the said delay or failure is due to fires; strikes; floods; power outages or failures; acts of god or the state’s enemies; lawful acts of public authorities; any and all acts that are regarded as force majeure in legal practice.
  9. YOU EXPRESSLY UNDERSTAND AND AGREE THAT COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES.

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

NO WARRANTIES

  1. This Website is provided “as is” without any representations or warranties, expressed or implied. swiftdeals.eu makes no representations or warranties in relation to this Website or the information and materials provided on the Website. Without prejudice to the generality of the foregoing paragraph, swiftdeals.eu does not warrant that the Website will be constantly available, or available at all, or the information on this website is complete, true, accurate or non-misleading.
  2. Nothing on this Website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.
  3. You agree that your use of the Website at its sole discretion, volition and at your own risk.
  4. eu does not provide any guarantee of uninterrupted, correct, or continuous operations of the Website or Services.
  5. Hereby, you understand, agree and acknowledge that there may be situations when the Items obtained on the Website may not be available for withdrawal due to reasons beyond our control.

REFUND POLICY

  1. General Terms
    1. By purchasing skins on swiftdeals.eu, you acknowledge and agree that all sales are final, and skins cannot be returned or exchanged.
    1.2. The items available on the Website have no real-world monetary value and are intended solely for entertainment purposes.
  2. Refunds are only available in the following cases:
  • Double Payment: If you were charged twice for the same purchase.
  • Non-Delivery: If you did not receive the purchased skin due to a technical issue.
  1. Refund Process
    1. Refunds can only be issued to the original payment method used for the purchase. Requests for refunds to a different payment method will not be considered.
    3.2. Certain payment methods may not support refunds. Please contact our support team via live chat or swiftdeals.eu to verify refund availability for your payment method.
    3.3. To request a refund, the User must contact our customer support at swiftdeals.eu, providing:
  • A detailed explanation of the issue.
  • Any available evidence, such as transaction details or error messages.
  1. Refund Processing Time
    1. Our team will review your refund request within 3 (three) business days and notify you of the outcome.
    4.2. If approved, the refund will be processed within up to 10 (ten) business days, depending on the payment provider’s policies.

By making a purchase on skinempire.eu, you agree to the terms outlined in this Refund Policy.

NOTICES

  1. Any notice or other communication under this Agreement shall be in writing and shall be considered given and received when sent by email to swiftdeals.eu. The User’s official email for communication shall be deemed the email bound to the User Account. The language of the communication shall be English.

DELIVERY POLICY

  1. Please note that the regular transaction processing time is up to 20 (twenty) minutes, however, for some payment methods, the transaction processing time may take up to 3 (three) business days. The delays in transaction processing time are beyond our control and thus non-refundable. The purchased item will be delivered within 7 business days.
  2. Hereby, you understand, agree and acknowledge that there may be situations when the Items obtained on the Website may not be available for withdrawal due to reasons beyond our control. If you have any questions, please contact our support team via swiftdeals.eu.
  3. Avoid websites that are looking like they are owned and/or controlled and/or affiliated by swiftdeals.eu - we do not have any affiliate websites. We are also in no way affiliated with or endorsed by the Valve Corporation, CS2, Steam or any other trademarks of the Valve Corporation.
  4. All of our contact details are listed on the Contacts page of the Website. Anyone pretending to be "administrator", "moderator" or "trade bot" of swiftdeals.eu is a scammer - We will never send you screenshots of our control panel or add You on Steam for purposes of trading your items . Please be advised that in case You provide any of Your account information to such miscreants - it may result in loss of Your items or even account access. In case of any doubt do not hesitate to contact our support team via online chat or via swiftdeals.eu.

DISPUTE RESOLUTION AND APPLICABLE LAW

  1. Any disputes, claims, or disagreements arising out of or in connection with this Agreement or the Services shall first be attempted to be resolved amicably by negotiation between the Parties. If the Parties fail to resolve the dispute within 30 (thirty) calendar days from the date of its origination, either Party may refer the dispute to arbitration.
  2. Any dispute that is not resolved through negotiation shall be referred to and finally settled by arbitration under the rules of the London Court of International Arbitration (LCIA), which are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one (1), appointed in accordance with the LCIA Rules. The arbitration shall take place in London, United Kingdom, and the language of the proceedings shall be English.
  3. The decision of the arbitrator shall be final and binding on the Parties, and no appeal shall be permitted. The arbitration proceedings and any related information, including the arbitrator’s decision, shall be kept strictly confidential.
  4. This Agreement and any disputes arising out of or in connection with it, including its formation, validity, interpretation, execution, modification, and termination, shall be governed by and construed in accordance with the laws of England and Wales.
  5. The Parties agree that any claims must be brought on an individual basis and not as part of any class action, collective, or representative proceeding. The arbitrator shall not have the authority to consolidate or join claims of multiple parties or preside over any form of a collective dispute.